7. Troubleshooting & FAQs
Error Codes Reference & Solutions
⏱️ 5 min read•📅 Updated 1 day ago
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Quick diagnostic guide for standard system error codes and recommended actions.
Standard Error Codes Reference Table
| Error Code | Cause | Recommended Action |
|---|---|---|
| PRICE_FLOOR_BOUND | Calculated price dropped below configured minimum margin floor. | Review formula minimumPrice setting or adjust margin spread. |
| API_AUTH_FAILED | Custom market data provider rejected the stored API key. | Re-enter valid credentials in Settings > Rate Feeds. |
| METAFIELD_SYNC_LAG | Shopify storefront cache has not yet refreshed metafield updates. | Wait 30–60 seconds for Shopify CDN edge cache invalidation. |
| VARIANT_DELETED | Variant ID removed from Shopify catalog while formula was active. | Run Sync Catalog Inventory in Products console. |
Step-by-Step Resolution Guides
If you encounter an unresolvable error code, reach out directly to our engineering desk via WhatsApp for instant live assistance.